For 21+ only

994 bet's commitment to responsible gaming

Gaming is for enjoyment — not stress or harm. 994 bet believes that aware and controlled gaming gives the best experience over the long term.

For ages 21 and above only

Our commitment

994 bet is not just a betting platform — it aims to create an environment where every user can play safely and comfortably.

Online betting is a legitimate form of entertainment, but it carries certain risks. 994 bet always wants its users to play with awareness and in controlled amounts. Our terms and conditions clearly state that users must be at least 21 years old to open an account and play any betting or casino game. This age limit is strictly enforced.

Gambling becomes a problem when it goes beyond entertainment and causes financial or mental stress. If you notice that you are spending too much time or money on gaming, it is important to seek help right away. You can find more information about responsible gaming in our FAQ section.

Every step 994 bet takes is guided by the well-being of its users. We want each of your sessions to stay within a set budget and for you to feel good after playing.

21+ Age limit set
24/7 Support available
0 Underage access
100% Voluntary control tools

Age limit and identity verification

Protecting minors is our highest priority. This platform is strictly prohibited for anyone under 21 years of age.

21+

The minimum age to open an account, make a deposit, and play any game on this platform is 21 years.

Every user must provide their correct date of birth when registering an account. 994 bet may request documents for identity verification at any time. Providing false information may result in account closure and forfeiture of deposited funds.

If you believe a minor is using your device or account, notify us immediately via our 24/7 live chat. We will take prompt action.

If there are children or teenagers in your household, use a password on your device and keep parental controls enabled in your browser. Never share your account password with anyone.

Take control yourself

994 bet gives users the ability to control their own level of play. The tools below are available from your account settings.

Deposit limit

Set a maximum daily, weekly, or monthly deposit amount. Once set, increasing the limit requires a short wait — decreasing it is instant.

Financial control

Time limit

Set a limit on how long you play in one session. When the set time is up, the system will automatically prompt you to take a break.

Time management

Temporary break

Need a few days off? Temporarily close your account for anywhere from 24 hours to 30 days. No betting or deposits will be possible during the break.

Cooling-off period

Self-exclusion

If you are experiencing long-term issues, apply to permanently close your account for 6 months or more. This decision is difficult to reverse — so think carefully before proceeding.

Long-term protection

History review

View your full betting and deposit history from your account. Reviewing your history regularly makes it easier to understand your own habits.

Self-assessment

Direct support

For any issue, speak to us right away via 24/7 live chat. Support is available in both Bengali and English.

Immediate support

Set a deposit limit

Fill in the form below to set your preferred limit. Changes may take up to 24 hours to take effect.

Your identity will be verified before the limit is applied.

Warning signs of a problem

It can sometimes be hard to notice when gaming is getting out of control. If you see the signs below, it is time to seek help.

Gambling to chase losses

Repeatedly gambling in hopes of winning back lost money — this is the biggest warning sign. No game guarantees that lost money will be recovered.

Using household funds for betting

Using money set aside for rent, food, or medical expenses on betting is a serious sign that gaming is no longer entertainment.

Hiding it from family and friends

Concealing how much you play or what you have lost from family, or lying about it, is a sign of stress.

Feeling uncomfortable when not playing

Feeling restless, irritable, or anxious when you have not bet for a few days is an early sign of dependency.

Disruption to sleep and work

Staying up at night to bet, or checking scores and odds during work hours, affects daily life.

Borrowing money to bet

Betting with borrowed money or by selling assets is a path to financial ruin — seek help immediately.

Remember

If even one of the signs above applies to you, do not blame yourself — seek help quickly. 994 bet's 24/7 live chat and email support are always there for you.

Where to get help

You do not have to face this alone. Family, friends, or a professional counsellor — support is available.

994 bet live chat

Contact our 24/7 live chat at any time. Our team will assist you in Bengali with any responsible gaming concern — setting limits, taking a break, or self-exclusion can all be handled here.

Email Support

You can also contact us by email as an alternative to live chat. Write out your issue in detail and our team will respond promptly. All communications are kept completely confidential.

Family and friends

Talk openly with the people you trust most. Support from those close to you is the most effective factor in long-term change.

Professional counselling

Mental health professionals and counsellors in Bangladesh treat gambling dependency. Contact the mental health department of a local hospital or a private counselling centre — seeking advice is a sign of courage, not weakness.

Support groups

Sharing experiences with others facing the same issue reduces isolation. Joining an online or offline peer support group can aid recovery. Learn more about 994 bet's responsible gaming policy on our About Us page.

Practical tips for healthy gaming

A few simple habits will help keep your betting experience enjoyable and safe.

Set a budget first

Decide how much you are willing to spend before you start playing. Once that amount is gone, stop for the day — whether you have lost or won.

Stick to a time limit

Set a timer. When the time is up, take a voluntary break — have some tea, go for a walk, do something else.

See it as entertainment

Do not think of betting as a source of income. It is entertainment — treat the money spent the same way you would a cinema ticket or a meal out.

Plan, don't react

Do not bet when you are upset, angry, or have been drinking. Emotional decisions often lead to financial loss.

Have the resolve to stop when you are ahead

Continuing to play after a big win in hopes of winning more increases the risk of ending up at a loss. When you win, withdraw some of it.

Take regular breaks

Take a complete break from betting at least one day a week. This helps maintain mental balance.

Frequently asked questions — responsible gaming

Here are answers to the most commonly asked questions about responsible gaming.

The minimum age to open an account, make a deposit, and take part in any game or betting activity at 994 bet is 21 years. Proof of age may be requested during account verification.

You can apply for self-exclusion from the "Responsible Gaming" section in your account settings, or get help from our team via 24/7 live chat. Once self-exclusion is active, you will not be able to access your account for at least 6 months, and no promotional communications will be sent during that period.

Lowering a limit takes effect immediately. However, increasing a limit has a 24-hour waiting period — this is intentional to prevent decisions made in the heat of the moment.

Your balance will be kept safe during a temporary break or self-exclusion. You will be able to withdraw once the break period ends or the exclusion is lifted. You can find more details about withdrawals in our FAQ section.

Talk to them directly and openly — without judgment, with empathy. Contact us via live chat or email to help with their situation. An account review may also be conducted on a third-party request — it will be verified and appropriate action will be taken.

After a temporary cooling-off period ends, the account is reactivated normally. For self-exclusion, once the minimum period has passed, you will need to apply via live chat — a decision will be made after review. Before reactivation, it is verified that gambling habits are under control.